All posts tagged: brand marketing

Communication Objectives: Are Yours Adequate?

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What in the world was that commercial all about?”

How to make sure that’s NOT the viewer reaction to your nice, new, expensive TV commercial.

Advertising is a-changin’.  Radio is shaped to audiences like a glove, internet channels exist for left-handed stamp collectors, and, of course, Programmatic TV is growing like a weightlifter on steroids.

It’s sheer anomaly that, at a time when we can pinpoint the audience better than ever before, we can lose focus creatively.  How many times have you sat through a commercial – maybe even enjoyed it – but been baf­fled at the end, not even able to discern what the advertiser was trying to communicate?  (If you have trouble coming up with a specific recall right after the commercial, you can bet big money that your 24-hour recall will be a mess.)

So, how can you beat the rap of inadequate or absent communication?

Here’s how, in one easy, elementary, most reasonable exercise with your agency, you can be sure the right people will get the right message out of your commercials.

This little bit of magic is called a Communication Objective.  A Communication Objective is a distillation – a tincture, if you will – of your advertising strategy or creative brief.

(If you can’t find, or have mislaid, your advertising strategy, skip right to the part where we tell you who to call to prepare your resume for moving on.)

But, we jest.  Of course, you have an advertising strategy.  It delineates, at its very minimum, who should be interested in your product and what benefit they’ll derive from using it, and why your product alone can offer that benefit.  It may also include some other stuff such as mood or mandatories, but the first three factors are the guts of any advertising strategy.

That’s also the essence of the Communication Objective.  When your agency presents a storyboard, ask “What do we want the viewer to remember from this commercial?”  Generally, communication objectives should not describe the look of the commercial or the way the characters are to be depicted.

While executional factors are important (and you’ll spend a considerable amount of time profitably wrestling with them in your pre-production meeting), they are not the key elements of the commercial that you want remembered.  If you have a Communication Objective that wants the viewer to remember how much fun it is to drink a particular beer, you decidedly don’t want people playing back, “It was a dreamy, fleeting moment, music probably by Vangelis.”

Communication Objectives should be few in number – fewer than five, even four pretty crowded.  If you have more, consider: you’re trying to get a single, focused playback expressing a single cognitive bit from a single viewer.  Chances of harvesting five cogent and memorable communications out of a :30 spot are very slim.

How Close Are Communication Objectives to Scene Objectives?

In that both are techniques for organizing your advertising objectives and clarifying communication, they are closely related.  However, the Communication Objective is a simple, “whole cloth” sort of exercise, to be applied at your commercial’s earliest presentation stages.  In fact, it is a really good idea to ask an agency’s creative group either before or after they show you the advertising, “What playback would you be happy to get from our target viewer of this commercial?”

If you’ve got an ad for a superior-performing cleaning product, for example, you’d be delighted if viewers played back that your product gets out the tough stains – and does it better than competition.

Scene objectives, on the other hand, come in handy when clarifying the net take-away of a specific scene in the commercial: here’s where we establish our mom in an upscale kitchen; here’s where we introduce our product; etc.

If you have multiple Communication Objectives, go through the storyboard and identify the particular parts of the commercial that are supporting each of the objectives.  If you’re having trouble finding a match between storyboard and objectives – well, probably the viewer will, too.

Communication Objectives are useful at the production bidding stage, too.  Smart agency producers will include them in the material given to prospective directors.  This will help the directors to focus their energy in the right direction as they determine what their “treatment” or approach to the production will be, and to help insure that the bid allows for these objectives to be given sufficient emphasis.

Communication objectives should be reviewed again during the pre-production meeting to serve as a benchmark by which all decisions can be measured.

Want to know more about Communication Objectives – particularly as to how you might apply them to your advertising? Contact MRA — we’ll be happy to discuss with you.




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Commercial Production: Critical Guidelines for Successful Casting

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Casting On-Camera Principal roles can sometimes be a difficult part of the production process because so much is riding on a compelling, credible performance.

Want to keep your next casting selection running as smoothly as possible?  Follow the guidelines below, and you’ll be well on your way!

#1 – Casting Specifications

Review and approve casting specifications complete with enough clear, useful detail to define the roles the casting director is being asked to fill.

  • “35-45 male, good looking bot not too ‘Modelly’…” can be interpreted in may ways. Add relevant details.
  • When pinning an age to a role, be clear this is a “looks like” age and not a chronological age. Many re-cast sessions have been called because the callbacks were “too young” or “too old.”
  • Share a relevant and tangible key motivation to the role description as a starting point: “…he is a retail store manager who is authoritative and confident but not arrogant…”
  • It can be easy to have too much style direction, so choose the clearest and most defining.

#2 – Timing

Allow sufficient time for specs alignment prior to casting and for review & approval of agency recommendations.

  • Specs should be reviewed at the pre-bid meeting so there is time for corrections, if needed, prior to the award.
  • The conversation, however, can start earlier as the script is evolving and approved: Consider having the creative team include a profile of who the character is in the original script and storyboard. Will this change over time? Perhaps, but it provides insight into what the copywriter is thinking. You may or may not be in agreement, but it’s a place to start the conversation with a “flesh and bones” development.
  • Establish a regular approval process:  Casting selects should be posted within a set number of days before your pre-production meeting, allowing enough time for review and alignment across all stakeholders.

#3 – Criteria for Evaluation

90% of the performance you will see on shoot day will be present in the casting select files. Establish criteria for what will show the range in delivery. Don’t expect the director to be able to “pull” a performance out of an actor who doesn’t demonstrate an ability to deliver the performance in audition.

  • Reading the whole script vs. select lines:  If the talent read the whole script, remember that unless this is is a one-take monologue / presenter role, the script will be read several times in different scenes with different emphasis.
  • Choose one line and ask it to be read 3 times in a row – with different deliveries and intensities.

Remember, like everything else in commercial production — from creative development to editorial — casting is a process.  If it feels rushed, too complex, or confusing — contact us…we may be able to help.




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